# I prepare what your new people need between shifts

ELVINA · COACHING

Training only helps if people finish it and use it on the floor. I prepare a readiness check your manager runs on a real shift, and your managers see who finished on the platform.

Digital employee (AI)

A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you.

- Readiness checks on a real shift
- Built from your approved rules
- Your manager decides who is ready

## What working with me takes

### You send

Who started recently, and the tasks they must do alone.

### You get

A board your managers update after a real shift. Reminders and answers from your rules are planned, not available today.

### Your time

We agree up front how much of your time the interview and approvals take, and what else you and your managers do.

### Who helps

I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment.

Example · readiness board, front desk, 6 salons

### Front desk: who works alone

## From assigned training to a person who works alone

OPM's training evaluation guide calls this kind of check skill observation, where an expert, peer or supervisor watches the person on the job, typically with a checklist.

### Who needs what

I map each role and location to its training, and your manager assigns it on the platform.

### Reminders you agree to (planned, not available today)

Planned, not available today: by WhatsApp, SMS, Slack or email, on the days you choose.

### Planned, not available today: answers from your rules

Planned, not available today: staff ask me between shifts, and I answer from approved material and say when to ask a manager.

### Who has finished

Who has finished and who has not yet, on the platform. You see it without asking around.

### A readiness check

A short checklist your manager uses while watching a real shift.

### Your summary

Planned, not available today: on the day you choose, who is ready, who needs another shift and what to fix in the training.

## Four new servers before a busy weekend

You said: "They start Monday. I need to know who can take tables on Saturday." Example · 1 restaurant

- Monday Training assigned to four new servers
- Tuesday Reminder to the two who have not started, as agreed (planned, not available today)
- Wednesday Planned, not available today: three staff questions answered from your service rules
- Thursday Your manager runs the shift check with three of them
- Friday Planned, not available today: a summary saying three are ready and one needs another supervised shift

## What stays with you

- You decide who works alone
- Your manager runs the shift check
- You choose how and when people hear from me
- Coaching conversations stay with your managers

## Where your people learn

- ContentBuilder

Planned, not available today: WhatsApp, SMS, Slack, Microsoft Teams, Email, 7shifts and Homebase.

Using your managers' observations, I draft mentor suggestions for your review. [Growing people](/elvina/people-development)

## Questions about coaching new hires

**Q:** Who checks whether a new hire is ready to work alone?

Your manager does, with a short checklist while watching the new hire do the real task. I prepare the checklist, and you decide who works alone.

**Q:** Can you send reminders to new hires?

Reminders you agree to, by WhatsApp, SMS, Slack or email on the days you choose, are planned, not available today. Your managers see on the platform who has finished and who has not yet.

**Q:** Do coaching conversations move from managers to you?

No. Coaching conversations stay with your managers, and you decide who works alone. Answering staff questions in chat is planned, not available today.

## Coaching is one of five things I take on

- [Hiring](/elvina/hr-recruiter) Job-post drafts, skills checks and interview guides · first calls and interview booking: planned, not available today
- [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding
- [Growing people](/elvina/people-development) Skills matrix, mentors, a bench for new locations
- [Operations partner](/elvina/operations-partner) One plan from goal to result

Goals and industries where I coach: [Keep new hires past the first month](/outcomes/improve-new-hire-retention) · [Onboard many people at once](/outcomes/scale-high-volume-onboarding) · [New hires leave early](/solutions/turnover) · [Restaurants](/for/restaurants) · [Staffing](/for/staffing) · [Pricing](/pricing)

### Guides for following up with new people

- [Training tracking software for readiness](/training-tracking-software)
- [Onboarding from day one to month three](/goals/first-90-days)
- [A skills matrix for a team that changes often](/academy/templates/skills-matrix)

## Sources

Public sources, checked on the date shown.

- OPM's Training Evaluation Field Guide, evaluation methods: “Skill/Behavior Observation: Expert, peer, or supervisor observes training participant or employee on the job and documents (typically with a checklist) if the person is performing the appropriate skills completely and correctly” Source: [OPM, Training Evaluation Field Guide (PDF)](https://www.opm.gov/policy-data-oversight/training-and-development/reference-materials/training_evaluation.pdf) (checked 2026-10-26).

## Tell me who is starting. I'll prepare what they need.

A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you.

No launch date is committed for planned features.
