# I train your dealership staff on each new model ELVINA · CAR DEALERSHIPS Tell me which model, service menu or process changes next. I turn the approved product bulletins, the service menu and your store rules into lessons, a walkaround guide and practice questions for sales and service advisors. A manager checks every claim before release, and watches a real walkaround before anyone presents alone. Warranty, finance and technician certification stay with the people who grant them. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - Sales floor and service lane - A manager checks every product claim - Warranty and finance stay with specialists ## What working with me takes ### You send The product bulletins, service menu and store rules for the next change, each with the date it takes effect. ### You get Trim lessons, a walkaround guide and practice questions for sales and service, checked by a manager, and a watched walkaround. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · walkaround guide, one trim ### Walkaround: the mid trim ## The sales floor, the service lane and the desk between them I confirm this list with your sales manager and service director, then start with the next launch or menu change. ### Sales consultant The walkaround for each trim, what a model does not have, and when to bring in a specialist. ### BDC and internet sales Lead response, setting appointments and the answers your store gives about stock. ### Service advisor Your service menu, the write-up and how to explain a recommended repair before the technician's estimate is confirmed. ### Delivery coordinator The delivery checklist, pairing a phone and the features a buyer asks about in the first week. ### Parts counter Lookups, special orders and the hand-off to the service lane. ### Cashier and receptionist Greeting, the service pickup and how a customer pays for a repair. ## Automotive dealership training for every model and menu change ### The next change Tell me the model, trim or service menu that changes next and when it takes effect in your market. ### One dated source per update The official product bulletin, specs and your store rules, each with its date, so nobody trains from last year's sheet. ### Claims checked first A manager reads every product and service claim in the draft before any salesperson sees it. ### A walkaround guide by trim Lessons and a walkaround guide for each trim, including the feature a trim lacks, so nobody borrows it from another. ### Practice on hard questions Practice with a customer who asks about warranty, financing or a missing feature, and the right person to call for each. ### A walkaround watched Your sales manager or service director watches a real walkaround or write-up and decides who presents without backup. ## A model-year launch for two rooftops You said: "The new model year lands next month, and my newer salespeople mix up the trims." I start with the walkaround. Example · 2 franchised stores, sales and service - Sep 2 Product bulletins and your store rules collected, each with its date - Sep 4 Trim lessons and a walkaround guide drafted - Sep 5 Your sales manager checks every claim and approves - Sep 8 Assigned to eleven salespeople and four service advisors - Sep 12 Practice on warranty and finance questions, with the hand-off - Sep 16 Walkaround watched: your sales manager decides who presents alone ## For buyers who shop in Spanish If some buyers ask their questions in Spanish, the walkaround guide and the answers to common questions come in both languages, from the same approved bulletin and the same dates. - English - Spanish - Both on one guide ## What stays with you - Warranty decisions, finance terms and technician certification stay with the people and programs that grant them - Deals, discounts and repair approvals are never part of a lesson - Customer data and dealer-only figures stay out of training - Who joins the sales floor or the service lane, and the pay plan, is your decision ## Goals and pages for car dealerships ### Goals - [Find where the team needs support](/outcomes/identify-team-skill-gaps) - [People still work the old way](/situations/people-still-work-the-old-way) - [Hiring more people for one role](/solutions/growing-a-role) ### Industries and pricing - [Car wash](/for/car-wash) - [Auto repair](/for/auto-repair) - [Online stores](/for/ecommerce) - [Pricing](/pricing) - [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding - [Coaching](/elvina/coach) Readiness checks · reminders and answers to staff: planned, not available today - [Growing people](/elvina/people-development) Skills matrix, mentors, a bench for new locations ## Tell me which model or menu changes next. I'll build the walkaround from its bulletin. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.