# I train your home services crews to do every job your way ELVINA · HOME SERVICES Tell me which role you hire most and how many people start next. I turn your job steps, install checklists, dispatch rules and the way you talk to homeowners into short lessons and one-page job aids, in English or Spanish. A senior technician checks each new person on a real job before they work alone. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - Field, dispatch and the office - English and Spanish - A senior tech decides who works alone ## What working with me takes ### You send Your job checklists, photos of finished work and call scripts, or notes from a ride-along with your lead technician. ### You get Short lessons and a one-page card for the truck, and a ride-along check before anyone goes out alone. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · card for the truck, installers ### Arriving at a customer’s home ## In the field, at dispatch and on the phone No two companies run jobs the same way, so I check these roles with you first and begin with the one you hire most. ### Technician Your job steps, what to check before leaving and how to explain the work to a homeowner. ### Installer Install checklists, photos for the record and the walkthrough before the crew leaves. ### Dispatcher How jobs are booked and assigned, what to tell a customer who is waiting and when to call a manager. ### Customer service rep Booking calls, the quotes you approved, follow-up after a job and what to do with a complaint. ## Home services company training, from your job steps to a ride-along ### The crew you add next Technicians, installers or dispatchers, how many, and the service area they cover. ### How the job is done right I start with your job checklists, photos of finished work and call scripts, or notes your lead technician records during a ride-along. ### A card for the truck Short lessons for the phone and one page that rides in the truck. You approve them. ### In the customer's home How your crews greet, protect the floor, explain the work and leave the site, the same on every job. ### Dispatch and the office The call script, booking rules and what dispatch tells a customer when a crew runs late. ### A ride-along check A senior technician watches a real job and decides who goes out alone. ## Six new technicians before the busy season You said: "We hire six technicians before summer, and every crew installs differently." I start with one install checklist. Example · 1 HVAC company, 2 cities - Apr 6 Install steps walked through with your lead technician - Apr 8 Lessons, a truck job aid and a quiz drafted - Apr 9 You approve. A Spanish version for two crews - Apr 13 Assigned to six new technicians - Apr 20 Reminders to two who have not started, as agreed (planned, not available today) - Apr 27 Ride-alongs: your senior techs decide who works alone ## In the languages your crews read Many people in field crews read Spanish more easily than English. I ask which languages people in each crew read first and draft each version from the same job steps. When a step changes, send me the revision for new drafts and approval; updating every version on its own is planned, not available today. - English - Spanish - Both languages ## What stays with you - Trade licenses and certifications stay with their own programs - Your senior technicians decide who goes out alone - Routes and job schedules stay with your dispatch - Hiring and pay stay with you ## Goals and pages for home services ### Goals - [Hiring more people for one role](/solutions/growing-a-role) - [Goal: get new hires working sooner](/outcomes/reduce-time-to-productivity) - [Find where the team needs support](/outcomes/identify-team-skill-gaps) ### Industries and pricing - [Warehouses & logistics](/for/manufacturing-logistics) - [Restaurants](/for/restaurants) - [All industries](/industries) - [Pricing](/pricing) - [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding - [Hiring](/elvina/hr-recruiter) Job-post drafts, skills checks and interview guides · first calls and interview booking: planned, not available today - [Growing people](/elvina/people-development) Skills matrix, mentors, a bench for new locations ## Tell me which crew role you hire most. I'll start with its first job. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.