# I train your retail employees before they reach the floor ELVINA · RETAIL Tell me which role you hire most and when the next group starts. I turn your service rules, the current offer, register steps and opening and closing routines into short lessons and one-page job aids for new people to review before their first shift. Your store managers decide who is ready. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - Floor, register and stockroom - Lessons for the first shift - Your store managers decide who is ready ## What working with me takes ### You send Your register guide, returns policy and the role you hire most, or a walk-through with one store manager. ### You get Short lessons and a card for each station, assigned before the first shift, and a check on the sales floor. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · short lesson on a shared device ### Returns without a receipt ## On the floor, at the register and in the stockroom Every store runs a little differently, so I go through these roles with you first and start with the one you hire most. ### Sales associate How to greet, what to know about the current offer and how to handle a return. ### Cashier Register steps, discounts and payments by your rules, and when to call a lead. ### Stock clerk Receiving, labeling, where things go and how to count stock. ### Shift lead Opening and closing, the cash drawer and what to do when something goes wrong on the floor. ### Store manager Your standards and weekly routine, written down so the next store can run on them. ## Retail employee training, from your rules to a floor check ### The stores that hire next The role, the stores and the week your next associates start, often ahead of a season. ### Your store manual, as it stands Register guide, returns policy, promotion briefs and visual standards, or a walk-through with a store manager. ### A card for the register and the stockroom Short lessons for the phone and one page for each station. You approve them. ### When the offer changes Send me the promotion or product change; I draft a revised lesson for approval, and your managers share it with every store. ### Helping a shopper How your associates greet, find a size, suggest what fits and handle a return, in your words. ### A check on the sales floor Your store manager watches a real sale or return and decides who works the register alone. ## Holiday associates for five stores You said: "We hire twelve associates for the holidays, and the promotions change every week." I start with what they say on the floor. Example · 5 stores - Oct 5 Floor and register steps walked through with your store manager - Oct 7 Lessons, a register job aid and a quiz drafted - Oct 8 You approve - Oct 12 Assigned to twelve new associates in five stores - Oct 19 Floor checks: your store managers decide who works alone - Nov 2 New promotion: I update the offer lesson after you approve ## In the language each role reads Some of your stockroom and floor staff may read Spanish more easily than English. I ask which language each role reads first and draft each version from the same rule. When a promotion changes, send me the revision for new drafts and approval; updating every version on its own is planned, not available today. - English - Spanish - Both languages ## What stays with you - Prices, discounts and promotions are your decisions - Your store managers decide who works the register alone - Who you hire and what you pay stay with you - I don't make ads for your customers or build schedules ## Goals and pages for retail ### Goals - [New hires leave early](/solutions/turnover) - [Onboard many people at once](/outcomes/scale-high-volume-onboarding) - [One training standard across locations](/outcomes/standardize-multi-location-training) ### Industries and pricing - [Restaurants](/for/restaurants) - [Staffing](/for/staffing) - [All industries](/industries) - [Pricing](/pricing) - [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding - [Coaching](/elvina/coach) Readiness checks · reminders and answers to staff: planned, not available today - [Hiring](/elvina/hr-recruiter) Job-post drafts, skills checks and interview guides · first calls and interview booking: planned, not available today ## Tell me which store role you hire most. I'll start with its first shift. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.