# I train your security officers on reports and handoffs ELVINA · SECURITY SERVICES A client sees your company through its reports and its manners at the lobby desk. I turn your report standard, daily log format and each client's post orders into short lessons and a card for every post. Guard licensing stays with your state program. A field supervisor reads a practice report before an officer works a post alone. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - Reports, logs, handoffs and service - Licensing stays with the state program - Post orders come from your client ## What working with me takes ### You send One client's post orders, your report form and a sample report with names removed. ### You get A post card and a report lesson for that account, with a practice report each officer writes before the first shift. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · post card, lobby desk ### Lobby post: day shift ## At the post, at the lobby desk and in the office that runs accounts Your operations manager and I check these seats first. I begin with the account that opens next. ### Security officer The post orders for that site, the daily activity log and an incident report your client can use. ### Lobby and concierge officer Greeting visitors, the sign-in routine and taking a message for client staff, in your company's tone. ### Relief officer A short version of every post they may cover, so a relief shift starts from the post orders instead of a guess. ### Shift supervisor The pass-down log, the handoff between shifts and whom to call on the client contact list. ### Field supervisor Post inspections, reading reports and coaching an officer after a client complaint. ### Account manager Each client's reporting rules and contact list kept current, dated and approved by the client. ## Security services training for the paperwork and the post ### The account that opens next Which client, which posts and the date your officers start there. ### Post orders, from your client The client's post orders, your report standard, a few sample reports with names removed and the contact list. ### A card for each post A short lesson on reports and logs, and one page for the post: duties, contacts, what to write and when. You approve both. ### A practice report Each officer writes a report on a made-up incident, and a supervisor reads it before the first shift. ### When the client changes the orders Send me the new version of the post orders: I redraft the lesson for review, then your supervisors share it with every officer who works that post. ### A post inspection Your field supervisor checks a real handoff and log entry and decides who stands the post alone. ## A campus account that wants a log every morning You said: "The client wants the daily log by 7 a.m. and an incident report within the hour, and eleven officers start Monday." I start with the report lesson. Example · contract security, corporate campus - Tue The client's post orders and contact list walked through with your account manager - Wed A report lesson, a post card and a practice incident drafted - Thu Your account manager corrects the escalation list and approves - Fri Practice reports from 11 officers, read by your field supervisor - Next Mon First shifts, with a supervisor inspecting each post - Next Fri Your field supervisor decides who stands a post alone ## Reports in English, help in Spanish Reports usually go to the client in English, while some officers learn faster in Spanish. I can explain the report lesson in Spanish and keep the report form and the client's terms in English, as you choose. - English - Spanish - Both ## What stays with you - Guard licensing, required training hours and firearms stay with your state program and licensed instructors - Patrol methods, access decisions and use of force are not in my lessons - Post orders belong to your client; I write them down as given - Your field supervisor decides who stands a post alone ## Goals and pages for security services ### Goals - [Hiring more people for one role](/solutions/growing-a-role) - [One service standard everywhere](/outcomes/improve-service-consistency) - [An inspection is coming, and we have no records](/situations/no-proof-of-training) ### Industries and pricing - [Cleaning services](/for/cleaning-services) - [Property management](/for/property-management) - [Staffing](/for/staffing) - [Pricing](/pricing) - [Hiring](/elvina/hr-recruiter) Job-post drafts, skills checks and interview guides · first calls and interview booking: planned, not available today - [Coaching](/elvina/coach) Readiness checks · reminders and answers to staff: planned, not available today - [Operations partner](/elvina/operations-partner) One plan from goal to result ## Tell me which client's posts you staff next. I'll turn its post orders into a card for each post. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.