# Average ticket: I make the add-on suggestion a team habit ELVINA · A TRAINED ADD-ON HABIT When one person always suggests the add-on and the rest never do, it may never have been taught. You pick one add-on, when to offer it and words that sound like you. I turn that into a short lesson, a pairing card and practice orders, and your lead listens on the floor. I don't promise a bigger ticket: your register shows what moved. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - No promise on sales - Your register reports decide - One offer, never pushy ## A suggestion is service when it fits Price, menu and season move the ticket on their own, and those are yours. The part I train is consistency: every person offers the same fitting add-on at the same moment, once, and knows when to leave it out. ## Why only one person suggests anything ### “They were trained to take the order, not to suggest.” A short lesson on the add-on, the moment and the words, for every new hire. ### “Some feel pushy and say nothing.” One fitting offer, made once, with a rule for when not to offer at all. ### “The promo changed, and they still offer the old one.” When the pairing changes, the lesson goes back for approval and out to the whole team. ## From one person's habit to the whole team's ### What to offer, and when You choose the add-on that fits common orders and the moment to offer it, such as at pickup or after the main order. ### Your natural seller, once The person who always makes the offer walks me through how they do it and when they leave it out. ### A lesson and a pairing card Approved words, a card with the pairings and practice on realistic orders. You approve each piece. ### Heard on the floor During a busy hour, your lead listens for the offer and records who makes it. ### Your register, your call You read your register reports by shift, next to the season and the mix of orders, and decide what to keep. ## Screen repairs, and a case nobody offers You said: "One technician offers a case at pickup. Nobody else does." I start with her words. Example · phone repair store, 2 counters - Mon Your technician shows how she offers a case and when she skips it - Wed A lesson, a pairing card and 6 practice orders drafted - Thu You approve. Every counter employee takes it before the weekend - Sat Your store lead listens during a busy hour and records who offers - Week 6 You read accessory sales by shift in your register reports ## Who does what ### You Choose what to suggest, approve the words and read your register. ### Your natural seller Shows how the offer sounds and when to skip it. ### Your lead Listens on the floor and records who makes the offer. ### Me Write the lesson and the card and update them when you send new pairings. The platform shows who has finished. Prices, the menu, promotions and any sales incentive stay with you. I train your team; I don't talk to your customers. ## What working with me takes ### You send Your menu or product list, the add-on you want offered and a few minutes with the person who already offers it. ### You get A short lesson, a pairing card and practice orders for the whole team, and a floor check your lead runs. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · pairing card, phone repair counter ### At pickup: one fitting offer ## Related goals and pages ### Goals - [Service moments your reviews name](/goals/improve-your-reviews) - [A front desk call flow](/goals/front-desk-conversion) - [Paid hours before people are ready](/goals/reduce-labor-costs) - [All business moves](/goals) ### Industries and pricing - [Retail](/for/retail) - [Restaurants](/for/restaurants) - [Pricing](/pricing) - [Coaching](/elvina/coach) Readiness checks · reminders and answers to staff: planned, not available today - [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding - [Growing people](/elvina/people-development) Skills matrix, mentors, a bench for new locations ## Tell me who already makes the offer. I'll turn their words into the team's habit. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.