# How I onboard a new sales rep, from your product facts ELVINA · SELLERS READY FOR A REAL CONVERSATION In many businesses, your sellers are also the front desk, showroom staff or service advisors, and they learn the offer from whoever stands next to them. I turn your approved product facts into talking points, real customer questions and practice your sales manager runs. Nothing goes in that your facts don't support. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - Only claims your facts support - Practice before a real customer - Your sales manager signs off ## What working with me takes ### You send Your product or package sheet, the price card and the claims you allow. ### You get One page of talking points for your approval and role-play prompts with a scoring sheet. Each new seller gets an observed first conversation. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · talking points, spa front desk ### Offering a membership at check-out ## How I onboard a new seller in a small business Onboarding a new sales rep means they can explain what you sell from approved facts, ask what the customer needs, address common concerns honestly and know when to bring in a manager. In a spa that may be the front desk offering a package; in a showroom, a new salesperson on the floor. I build the talking points and practice from your product sheets and price card. Your sales manager runs the role-play and decides who talks to customers alone. ## From your product sheet to a first real conversation ### The facts you stand behind Your product sheets, price card and the claims you allow. Anything unclear comes back to you as a question, not a guess. ### What customers ask Your top seller tells me the questions and doubts they hear most, and how they answer them. ### Talking points on one page What to ask, what to say, what never to promise and when to call a manager. You approve it. ### Role-play with your sales manager A short practice session on the objections new salespeople find hardest to address, scored on one sheet. ### A first conversation, observed Your sales manager sits in on a real conversation and decides who sells without backup. ### When the offer changes A new package or price card means a new version of the page, approved before anyone uses it. ## Spa memberships at the front desk You said: "New front desk people never mention memberships, or they promise things we don't offer." I start with your membership sheet. Example · day spa, 3 front desk hires - Mon Membership sheet and price card read. 2 questions sent to you - Tue Your lead receptionist lists the 5 doubts clients raise most - Wed One-page talking points approved. One claim about results removed - Thu Role-play with your spa manager on price and cancellation doubts - Next Mon Your spa manager listens in on real check-outs and decides who offers alone ## Who does what ### You Hand over the product facts you stand behind and approve the talking points. ### Your top seller Tells me what customers ask and how a good answer sounds. ### Your sales manager Runs the role-play and decides who sells on their own. ### Me Write the talking points and practice, keep them current and track who is ready. Prices, discounts and targets stay with you. Whether sales move is something you read in your own reports. ## Related goals and pages ### Goals - [Reviews that are easy to repeat](/outcomes/streamline-assessment-cycles) - [Answers people can find](/outcomes/make-company-knowledge-accessible) - [Grow your own people](/outcomes/develop-internal-talent) ### Industries and pricing - [Car dealerships](/for/automotive) - [Retail](/for/retail) - [Pricing](/pricing) - [Coaching](/elvina/coach) Readiness checks · reminders and answers to staff: planned, not available today - [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding - [Growing people](/elvina/people-development) Skills matrix, mentors, a bench for new locations ## Tell me who sells for you. I'll start from your product facts. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.