# I build short lessons for your frontline staff ELVINA · FRONTLINE TRAINING Your frontline people have minutes, not hours, and often share one device. I turn your procedures into short lessons, a one-page job aid for the station and a task your supervisor watches. You approve each piece, and your supervisor decides who works alone. Digital employee (AI) A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. - A few minutes per lesson - A job aid at the station - Your supervisor watches the task ## Where frontline training breaks ### “Nobody has time for a course.” One task per lesson, a few minutes long, at a time your manager sets. ### “Five people share one tablet.” Lessons open from a link on any device, with no account to remember. ### “They pass the quiz and still get it wrong.” The check is your supervisor watching the real task, not the quiz. ## From your procedure to a task your supervisor watches A Department of Labor fact sheet says training need not count as working time only if it is outside normal hours, voluntary, not job related and no other work is done during it. ### One task at a time We pick the tasks new people get wrong most, one role at a time. ### A short lesson for each task Each task becomes a short lesson people open on any device. You approve the content, and your manager decides when people take it. ### A card at the station One page with the steps and the moment to stop and ask. ### Assigned by role Each person gets the lesson for their role, with reminders if you want them (planned, not available today). ### Watched on the floor Your supervisor watches the task once and decides who does it alone. ## Returns at the register You said: "New cashiers get returns wrong, and the line backs up." I start with returns. Example · 4 stores, cashiers - Mon Returns procedure read, two questions to your store manager - Tue A short lesson and a register card drafted - Wed You approve. Your manager assigns it to new cashiers for their next shift - Fri A reminder to two who have not opened it, as agreed (planned, not available today) - Next week Supervisors watch one real return each ## Who does what ### You Pick the task and approve the lesson. ### Your shift leads Answer a few questions about where people slip. ### Your supervisors Watch the real task and decide who works alone. ### Me Write the lessons and cards. Your manager assigns them by role, and the platform shows who has finished. ## What working with me takes ### You send The procedure for one task, and the role that gets it wrong most. ### You get A short lesson and a station card for that task, plus a check your supervisor runs. Your manager decides when people take the lesson. ### Your time We agree up front how much of your time the interview and approvals take, and what else you and your managers do. ### Who helps I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment. Example · short lesson on a shared device ### Returns without a receipt ## What owners ask about frontline training **Q:** How do you train frontline employees who share one device? Lessons open from a link on any device, with no account to remember. Each lesson covers a single task and is a few minutes long, at a time your manager sets. **Q:** What should frontline training check besides a quiz? A supervisor watching the real task, not the quiz. Your supervisor watches the task once on the floor and decides who does it alone. A one-page card at the station holds the steps and the moment to stop and ask. **Q:** Which tasks should frontline employee training cover first? The tasks new people get wrong most, picked one role at a time. Each task becomes a short lesson and a station card, and you approve each piece before your manager assigns it by role. Reminders for people who have not opened a lesson are planned, not available today. ## Related goals and pages ### Goals - [Onboarding](/solutions/onboarding) - [New hires leave early](/solutions/turnover) - [All solutions](/solutions) ### Industries and pricing - [Retail](/for/retail) - [Warehouses & logistics](/for/manufacturing-logistics) - [Pricing](/pricing) - [Training](/elvina/learning-team) Procedures, lessons, quizzes and onboarding - [Coaching](/elvina/coach) Readiness checks · reminders and answers to staff: planned, not available today - [Growing people](/elvina/people-development) Skills matrix, mentors, a bench for new locations ### Next reads for training shift teams - [AI coach for new employees between shifts](/elvina/coach) - [Staff keep making the same mistakes: where they start](/outcomes/reduce-avoidable-operational-errors) - [Restaurant staff training that fits the shift](/for/restaurants) ## Sources Public sources, checked on the date shown. - Attendance at training programs “need not be counted as working time only if four criteria are met, namely: it is outside normal hours, it is voluntary, not job related, and no other work is concurrently performed.” Source: [DOL, Fact Sheet #22: Hours Worked Under the Fair Labor Standards Act (FLSA)](https://www.dol.gov/agencies/whd/fact-sheets/22-flsa-hours-worked) (checked 2026-10-25). - The regulation says such attendance “need not be counted as working time if the following four criteria are met…”, from “Attendance is outside of the employee's regular working hours…” to “The employee does not perform any productive work during such attendance.” Source: [eCFR, 29 CFR 785.27, Lectures, Meetings and Training Programs: General](https://www.ecfr.gov/current/title-29/subtitle-B/chapter-V/subchapter-B/part-785/subpart-C/subject-group-ECFR517a5a13c426150/section-785.27) (checked 2026-10-25). ## Tell me which task new people get wrong. I'll start with that one. A free 30-minute demo on Zoom. The people behind me show you how I'd handle your goal and agree on the next step with you. No launch date is committed for planned features.