# Prehire training that shows candidates the job

Approved role information, candidate access rules and a fair bounded exercise.

Updated October 27, 2026

## Explain the work before a human hiring decision

Pre-hire training with Elvina is a preparation pack that shows a final-stage candidate one bounded, realistic task from the role. Recruiting leads and hiring managers use it before an offer. Elvina drafts a short role lesson and the task from your approved role overview, and HR plus the hiring manager approve it. A pre-hire skills quiz sent to candidates by link is available now. Hiring decisions stay with the manager, never with a score.

## What happens on the free demo

- Book 30 minutes. Pick a time with Elvina's team. The demo is free and runs on Zoom.
- Show the team your goal. Bring one role or one procedure. The team shows how Elvina would handle it, using sample materials.
- Agree on the next step. You leave with a plan for the first step and its price. Nothing reaches your team until you approve it.

## Who this is for, and when

A recruiting lead at a customer contact center loses candidates in week one because the job was not what they pictured. She wants candidates to see a realistic task before an offer, within a bounded exercise that is fair to everyone and accessible. The trigger is a candidate reaching the final interview stage. Hiring decisions stay with people; no score decides.

## How it works in Elvina

A preparation pack shows a realistic task and lets a candidate understand the role before discussing fit.

- The recruiting lead adds the approved Role Overview, the candidate access policy, and one bounded sample task to Company Knowledge.
- Creation Studio drafts a preparation pack with a short lesson on the role and a realistic call-handling task the candidate can attempt.
- The hiring manager and an HR reviewer confirm the task is fair, accessible, and free of anything that resembles unpaid work.
- The Learning Platform shares only the pack with each candidate by link, available now, with no access to internal materials.
- The candidate's attempt becomes a discussion topic in the final interview, led by the hiring manager.

## A worked example

Imagine a fictional contact center, Clearline Customer Care, hiring twenty agents a month. Sources are the Agent Role Overview, the Candidate Access Policy, and a bounded sample task: responding to a billing question using a provided script. Candidates receive the pack after the second interview.

- Candidates saw a realistic call-handling task before accepting an offer.
- HR confirmed the exercise takes under fifteen minutes and requires no prior tools.
- Hiring managers used the attempt as an interview conversation, not a pass-fail gate.

## What to check before relying on it

Confirm accessibility and organization policy. Do not use an unvalidated AI score to make hiring decisions.

- Candidate access is limited to the preparation pack and expires after the interview.
- The task was approved by both the hiring manager and HR before any candidate received it.
- No automated score from the attempt is used in the hiring decision.
- The pack meets the organization's accessibility requirements as confirmed by HR.

## Where a person stays in charge

Elvina delivers the preparation pack; it does not evaluate candidates or rank them. Any AI-generated observation about an attempt is unvalidated and must not inform a hiring decision. Confirm accessibility, candidate data handling, and organization policy before use. The hiring manager owns the conversation and the decision.

## Who does what in pre-hire training

| Role on your team | What the person keeps | What Elvina drafts | Status |
|---|---|---|---|
| [HR generalist](/elvina/hr-recruiter) | Decides who is hired, when a new person starts and when they work alone | A plan for the first few days in each role and a readiness check for new hires | available now |
| [Trainer](/elvina/coach) | Coaches on the floor and judges whether the work is done right | Job aids and short quizzes for the task; the workspace shows who has completed them | available now |
| [Line manager](/elvina/coach) | Approves what reaches the team and follows up with anyone who falls behind | A progress digest by person and role | planned, not available today |
| [Instructional designer](/elvina/learning-team) | Sets the learning goal and checks the method and the wording | Draft lessons, courses and quizzes from your own documents | available now |

Nothing Elvina drafts reaches your team until a person on your side approves it.

## What Elvina does not do, and when another tool fits

### Elvina does not

- Evaluate, score or rank candidates.
- Make a hiring decision; the hiring manager owns the conversation and the call.
- Give candidates access to internal materials beyond the preparation pack.
- Set retention rules for candidate data; HR decides them.

### Another tool fits better when

- You need to screen, score or rank applicants: keep your applicant tracking system and your interviewers.
- You need a formal hiring assessment: use one that has been validated for that role.

## Questions

**Q:** Is the candidate's attempt stored?

Quiz answers and scores are not stored on the Learning Platform; your hiring manager notes the result with the interview. Retention and deletion rules for candidate data are decided by HR, not by a default.

**Q:** Can we use the same pack for internal transfers?

Yes, with the same fairness review. Internal candidates should receive the identical task so the interview conversation is comparable.

**Q:** Can the skills quiz decide who moves forward?

No. The quiz reaches candidates by link, and what the candidate found hard becomes a topic for the final interview, not a cutoff. The hiring manager decides, and HR confirms that the quiz is fair and accessible before any candidate receives it.

**Q:** Can we send a different pack for each open role?

Yes. Each role needs its own approved overview and bounded task in Company Knowledge. Elvina drafts a pack per role, and the hiring manager and HR review each one for fairness before candidates get a link.

## Two things you can check on this site

- See a sample on the demo. [Book a demo with my team](https://calendly.com/o-dutchak-smartexpert/30min?utm_source=elvina-site&utm_medium=proof)
- Every lesson, plan and quiz stays a draft until you approve it. [Check the approval step in the chat](/workflows/prehire-training#talk-to-elvina)

Checked October 27, 2026.

No launch date is committed for planned features.
