# Follow a source change through to the team The old and new approved SOP, affected roles and linked learning artifacts. Updated October 27, 2026 ## What is an SOP change rollout with Elvina? An SOP change rollout with Elvina carries one revised rule from the source into the lessons, quizzes and job aids that teach it. Operations managers use it when a single policy line changes, such as who takes an escalation. You add the new SOP version beside the old one, Elvina redrafts the material you select, and a reviewer accepts or rewrites each revision. Only approved changes are reassigned. Flagging the material a changed SOP affects is planned, not available today. ## What happens on the free demo - Book 30 minutes. Pick a time with Elvina's team. The demo is free and runs on Zoom. - Show the team your goal. Bring one role or one procedure. The team shows how Elvina would handle it, using sample materials. - Agree on the next step. You leave with a plan for the first step and its price. Nothing reaches your team until you approve it. ## Who this is for, and when An operations manager at a boutique hotel group changes one line in the guest complaint SOP: escalation moves from the supervisor to the manager on duty. Six lessons, two quizzes, and a job aid reference the old rule. She needs to see exactly which artifacts are affected, review the proposed diffs, and release only after a reviewer decides. A draft change must not count as a rollout. ## How it works in Elvina A change from supervisor to duty-manager escalation produces a lesson diff, revised quiz feedback and a reviewer decision. - The operations manager uploads the revised Guest Complaint SOP to Company Knowledge as a new version alongside the old one. - Creation Studio compares versions, lists every linked lesson, quiz, and job aid that references the escalation rule (listing them automatically is planned, not available today; today the operations manager marks them), and proposes a diff for each. - The regional director reviews the diffs, accepts the lesson and job aid changes, and rewrites one quiz feedback line herself. - After approval is recorded, the operations manager reassigns only the changed artifacts to front-desk and night-audit groups on the Learning Platform. - Staff confirm the new escalation path on the updated job aid in the Web workspace, built from SOP version 7 only; asking Chat is planned, not available today. ## A worked example Picture a fictional group, Lantern Hospitality, with nine properties and 180 front-of-house staff. The source is the Guest Complaint SOP, moving from version 6 to version 7. Linked artifacts are six lessons, two quizzes, and one job aid. The change is the escalation contact for unresolved complaints. - The diff identified three lessons, one quiz, and the job aid as affected; three lessons were untouched. - The regional director approved the diffs and corrected one quiz explanation before release. - Only affected artifacts were reassigned, so staff did not repeat unchanged lessons. ## What to check before relying on it Only affected artifacts should change. Delivery follows approval and authorization; a draft is not an automatically completed rollout. - The list of affected artifacts matches a manual check of references to the old escalation rule. - Unaffected lessons kept their completion status and were not reassigned. - The reviewer's approval is recorded before any reassignment happened. ## Where a person stays in charge Your team regenerates the linked artifacts and compares them with the previous version; a person decides which to accept. Delivery follows recorded approval and authorization, and a drafted change is not a completed rollout. Elvina does not push changes into property management systems or notify staff outside the Learning Platform. Source version control is the owner's responsibility. ## Who does what in SOP change rollout | Role on your team | What the person keeps | What Elvina drafts | Status | |---|---|---|---| | [HR generalist](/elvina/hr-recruiter) | Decides who is hired, when a new person starts and when they work alone | A plan for the first few days in each role and a readiness check for new hires | available now | | [Trainer](/elvina/coach) | Coaches on the floor and judges whether the work is done right | Job aids and short quizzes for the task; the workspace shows who has completed them | available now | | [Line manager](/elvina/coach) | Approves what reaches the team and follows up with anyone who falls behind | A progress digest by person and role | planned, not available today | | [Instructional designer](/elvina/learning-team) | Sets the learning goal and checks the method and the wording | Draft lessons, courses and quizzes from your own documents | available now | Nothing Elvina drafts reaches your team until a person on your side approves it. ## What Elvina does not do, and when another tool fits ### Elvina does not - Decide which revisions to accept; a reviewer approves each one before release. - Count a drafted change as a completed rollout. - Push changes into property management or other operating systems. - Notify staff outside the Learning Platform or manage version control of your SOPs. ### Another tool fits better when - You need version control for the SOP files themselves: keep your document management system. - You need to message staff by text or email about the change: use the tool you already send notices with. ## Questions **Q:** What if the diff misses an artifact? The reviewer can add it manually to the change set. Flagging references in artifacts built from the source is planned, not available today; the reviewer confirms the list, and content written elsewhere is outside Elvina's view. **Q:** Can we schedule the release for a specific date? The operations manager sets the assignment date in the Learning Platform after approval. Nothing is released until the scheduled date arrives and recorded approval is still valid. **Q:** Who should review an SOP change? The person who owns the procedure or a higher-level manager, such as a regional director. The reviewer accepts, edits or rejects each revised lesson, quiz and job aid, and nothing is reassigned until that approval is recorded. **Q:** Can a change go only to the roles it affects? Yes. Revised material is reassigned only to the groups whose work changed, such as front-desk and night-audit staff for an escalation rule. Other groups are not asked to repeat anything they already completed. ## Two things you can check on this site - See a sample on the demo. [Book a demo with my team](https://calendly.com/o-dutchak-smartexpert/30min?utm_source=elvina-site&utm_medium=proof) - Every lesson, plan and quiz stays a draft until you approve it. [Check the approval step in the chat](/workflows/sop-change-rollout#talk-to-elvina) Checked October 27, 2026. No launch date is committed for planned features.