01Start with the right account and workspace.
Use the invitation and organization your training owner provided. Do not create another account to solve a missing assignment. This page is still a learner-guide preview: its proposed screen labels have not passed a current learner-role walkthrough. A manager’s course dashboard does not verify your learner experience.
02Open the course assigned to you.
In this demonstration, choose My learning, then Open lesson on the assigned card. The lesson identifies its source and version. Returning to My learning preserves the sample state. This does not read a real learning account.
03If there is no course, ask for the assignment check.
The training owner can confirm whether the course was assigned to your account and workspace. An empty list alone does not establish the cause. It must not reveal other people’s assignments.
04If access fails, share the minimum.
Tell your training owner the course title, workspace, visible error, and time. Do not share passwords, session cookies, access tokens, or another learner’s records. Use your existing approved support channel.