For salon and spa chains · 2–10 locations

Salon and spa staff training: every location, one standard

Elvina turns the rules your top people already follow into training your manager approves, for every location.

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What it’s built for

Hiring keeps coming. BLS projects about 21,900 openings a year for manicurists and pedicurists and about 14,200 for skincare specialists, on average, over 2025–35, many of them to replace workers who move to other occupations or leave the labor force.

Example

One rule in, a job aid out

Your rule“If a guest cancels less than 48 hours before the visit, the fee applies. Offer the waitlist first.”
Job aidLate cancellations at the desk
  1. Check the booking time: From your rule
  2. Offer the waitlist, then explain the fee: From your rule
  3. Members: fee or one free move?: Needs your decision

Approves: front desk manager

How it works

  1. You tell me how it’s done today

    Manuals, policies, scripts or a recorded walkthrough.

  2. I build the lesson, job aid and check

    Your manager approves each one before staff see it.

  3. Every location gets the same version

    You see who has finished, and when.

ContentBuilder knowledge base with the desk manual, policies, scripts and a recorded walkthrough
1 · Your materials
ContentBuilder: the front desk course a new hire opens, with its modules and job aids
2a · The course
ContentBuilder: a knowledge check question built from the salon rebooking policy
2b · The check
ContentBuilder: the manager view of learners by location and shift
3 · Who has finished

Example screens with sample content.

One standard, even when a rule changes

Example: the cancellation window moves from 24 to 48 hours. Your team edits one line in the lesson editor, regenerates the lesson and approves it. Every location then opens the new version.

Flagging affected lessons and alerting staff to the change: planned, not available today.

ContentBuilder lesson editor: the cancellation lesson after the change from 24 to 48 hours
Lesson editor

Two ways to start

A demo with my team

30 minutes on Zoom: your roles, your locations and a plan for the first role. Price and timeline come after.

How many locations?
What’s coming up first?
Book a demo Then pick a time on our calendar.

On your own

  • Free: One sample from your own rule, before you pay anything.
  • $30 once: 12,000 credits. I estimate each task; you approve the cost.
  • $100 a month: Team: the platform for your staff, plus 40,000 credits a month.
Get a free sample

Who you’ll work with

The team at SmartExpert Inc.

An AI startup based in the San Francisco Bay Area. We build Elvina and her learning platform, ContentBuilder.

Who runs the call
A person from our team.
What we need from you
Your documents and a manager to review drafts. We agree up front how much of your time it takes.
Who approves the materials
Your manager, before staff see anything.
Your documents
Used to build your training. Privacy notice · Security

Questions owners ask

What does the free sample include?

One job aid, check or short lesson for one role, made from one rule you send me, before you pay anything. It stays a draft until your manager approves it. No account is needed to see it.

Can each location keep its own policies?

Yes. Start with the shared standard, then add each location’s own policies. Your manager approves each one.

Do you teach lash, permanent makeup or laser technique?

No. Technique stays with licensed training and the professionals who supervise it. I cover workplace onboarding and the operating procedures you approved.

Do you connect to Fresha, Vagaro or Boulevard?

Not available today. I build the booking lesson from your own steps and screenshots of your system (with client details removed), and your front desk manager checks each step.

Updated

Sources

Public sources, checked on the date shown.

Tell us about your chain

A free 30-minute demo with my team, or a free sample on your own.

Book a demo with my team A free 30-minute demo on Zoom
Talk to me now

No launch date is committed for planned features.