ELVINA · SKILLS
Update terminology across a course, with exceptions
An approved terminology change and scope of affected lessons.
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Updated
Replace a term consistently, with exceptions
Updating terminology across a course means changing a word everywhere it should change, such as a renamed job title, while leaving quotations, product names and archived records exactly as they were. It suits operations and training leads after a company-wide rename. Elvina finds each occurrence across lessons, quiz feedback and job aids, shows it in context and proposes replace or keep; editing any module, slide, text or quiz question is available now. A person approves the list, and narration that speaks the old word is re-recorded rather than altered.
Example scenario with sample data.
What happens on the free demo
- Book 30 minutes. Pick a time with Elvina's team. The demo is free and runs on Zoom.
- Show the team your goal. Bring one role or one procedure. The team shows how Elvina would handle it, using sample materials.
- Agree on the next step. You leave with a plan for the first step and its price. Nothing reaches your team until you approve it.
What you bring and what Elvina returns
| You bring | Elvina returns, for your approval | Status |
|---|---|---|
| The old term, its replacement and the course it appears in | Proposed edits for every occurrence in lessons and quiz feedback, each shown in context | available now |
| The two job aids that also use the old title | Both job aids updated to the new term, quotes and product names left as is | available now |
| The person who signs off on the full change list | A replace-or-keep list for that person’s approval, with spoken narration noted separately | available now |
Who this is for, and when
A customer-operations lead at a regional internet provider is renaming the frontline role from 'agent' to 'advisor' across the company. The support-skills course mentions 'agent' in lesson text, quiz feedback, two job aids and a recorded customer quote from a case study. She wants the change made consistently everywhere it should apply: and left alone in the customer's quoted words, the product name 'Agent Desktop', and the archived tickets.
How it works in Elvina
A draft replaces the old role name in lesson text, quiz feedback and job aids while preserving historical quotations.
- She defines the approved change ('agent' to 'advisor') and the scope: the support-skills course, its job aids and quiz feedback.
- Elvina finds every occurrence in Creation Studio and shows each in context, proposing replace or keep for each one.
- Occurrences inside quotations, product names and source titles are proposed as keep by default, with the reason shown.
- She reviews the list, overrides where needed, and applies the change as a new course revision on the Learning Platform.
A worked example
A fictional provider, Bluewater Broadband, trains 220 frontline staff with a nine-lesson support-skills course. The word 'agent' appears 63 times across the course, two job aids and quiz feedback. Four occurrences are inside a quoted customer story that must stay as written; five are the product name 'Agent Desktop'.
- Fifty-four replacements applied in lesson text, quiz feedback and both job aids.
- Nine occurrences kept: the four in the customer quotation and the five product-name references, each with its reason recorded.
- A revision note listing every change, so the reviewer could spot-check without rereading the course.
What to check before relying on it
Inspect context before bulk replacement. Product names, source titles and archived records may need to remain unchanged.
- Every occurrence of the old term was shown in context before any replacement.
- Quotations, product names and source titles were kept unless a person chose otherwise.
- The change produced one new course revision with a complete change list.
- Archived records outside the course scope were not touched.
Where a person stays in charge
Bulk replacement is a drafting aid, not a search-and-destroy tool. Elvina proposes each change in context and defaults to keeping anything that looks like a proper noun, a quotation or an archived record. The operations lead approves the list, and any narration or video that speaks the old term is flagged for re-recording rather than altered.
Who this is not for, and when another tool fits
This is not the right fit if
- You want a blind find-and-replace with no review of each case.
- The new term has not been approved yet.
- You need archived records outside the course rewritten too.
Another kind of tool may fit better
- A course library, when the topics are general skills rather than your own procedures.
- An instructional designer, for a large program with branching scenarios or live workshops.
Questions people ask
CHECK IT YOURSELF
Two things you can check on this site
- See a sample on the demo. Book a demo with my team
- Every lesson, plan and quiz stays a draft until you approve it. Check the approval step in the chat
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