Use approved fonts consistently

A content lead at a mid-sized law firm was told the training lessons must use the firm's licensed typeface rather than the platform default. The firm also serves clients in Spanish and Vietnamese, and some earlier decks showed empty boxes where accented characters should be. He needs the approved families applied with a fallback that renders every character.

A lesson uses the approved heading and body families with a readable fallback when a glyph is missing.

• The lead uploads the licensed font files and the license summary to Company Knowledge, then defines the heading and body families and a fallback stack.
• Elvina applies the families to the selected lessons and scans the text for glyphs the licensed font does not cover, listing where the fallback will render instead.
• He reviews the glyph report, tests text enlarged to 200 percent according to the WCAG resize-text criterion, and notes one fixed-height card where the new font clips.
• He widens the card in Creation Studio and saves the typography profile for reuse across the firm's courses.

A fictional firm, Calder & Rowe LLP, trains 85 staff on client intake. The licensed family is used for headings and body; the fallback stack ends in a system font with broad Vietnamese coverage. The pilot course has six lessons, two of them with Spanish and Vietnamese glossary slides.

• All six lessons render in the licensed family, with the Vietnamese glossary slide falling back cleanly for four characters.
• The clipped card was widened, and no other fixed-height element overflowed at double text size.
• The typography profile was reused for the firm's next course.

Check licensing, wrapping and text enlarged to double size. A font change may cause clipping in fixed-height assets.

• The license covers embedding the font in exported lessons and any SCORM package you plan to distribute.
• No character in any lesson renders as a missing-glyph box.
• Text wraps and remains readable when enlarged to double size.
• Fixed-height assets do not clip or overflow after the font change.

Elvina applies fonts and reports where fallbacks kick in; it does not read your font license or decide whether embedding is permitted. A typeface with narrow language coverage will fall back often; that is the firm's design decision, not the platform's. The content lead reviews every lesson at real size before publishing.