I build operations training across locations from one SOP
When each unit opens, closes and cleans its own way, a customer can tell which one they walked into. You pick the version that becomes the procedure. I turn it into a checklist for each role, a short lesson and a floor check your shift leads run the same way everywhere.
One approved procedure, a role checklist, a short lesson and the same floor check at every unit.
I lay the versions side by side so you can choose one, and I mark the differences that are real.
“The binder says one thing, the crew does another.”
The procedure becomes a checklist people hold during the shift, not a binder in the office.
“I only find out when I visit.”
Your shift leads run one floor check and record what they saw, so you see it without driving there.
How I take it on
From one approved procedure to the same shift at every unit
1
The routine that drifts
We pick one routine, like opening or end of day, and collect how each unit actually runs it.
2
Your version, approved
You choose the way it should be done. Real differences from the equipment get a name and stay marked.
3
A checklist per role
The crew member, the shift lead and the manager each get only their part, in the order they do it.
4
A short lesson
One lesson per role explains why each step matters and what to do when something is off.
5
A floor check
Each shift lead watches the routine with the same checklist and notes who runs it alone.
Example
Closing at six pizza units
You said: "Each of my units closes differently, and the night crew skips the walk-in check." I start with closing. Example · 6 franchise pizza units, closing crew
MonClosing routines collected from six unit managers
TueYou choose one version. The unit with the older oven keeps a marked exception
WedChecklists for crew member and shift lead, plus a short lesson, drafted
ThuYou approve. Assigned to every closing crew
Next weekShift leads run the same floor check at close
Who does what
Who does what
You
Choose the version that becomes the procedure and approve each piece.
Your unit managers
Describe how they run it now and take the floor check results.
Your longest-serving crew
Point out which differences really come from the equipment.
Me
Compare the versions, write the checklists and lesson, and keep each unit's record.
Equipment, staffing and schedules stay with you.
Before you start
What working with me takes
You send
How two or three units run the same routine, in any form: notes, photos or a voice memo.
You get
One procedure for you to approve, a checklist for each role and the floor check your shift leads use.
Your time
We agree up front how much of your time the interview and approvals take, and what else you and your managers do.
Who helps
I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment.
Example · role checklist, pizza unit closing
Closing: crew memberDraft for your approval
One page · from the approved closing procedure
Break down the make line and label every bin with the date
Read the walk-in temperature and log it
Clean the oven belt using the card for your oven model
Count the drawer with the shift lead watching
Stop and call the shift lead if the walk-in reads above the line on the log.
