Restore a deleted item from the trash

A training administrator at a home health agency deleted a lesson draft on Friday while cleaning up duplicates, and on Monday a nurse educator asked where the medication reconciliation draft went. The administrator knows which item it was and roughly when it was removed. She needs it back in the right folder, checked, before anyone builds on it again.

A recovered lesson draft is checked in its intended folder before reuse.

• The administrator opens Trash in the Web workspace, searches by the lesson title and deletion date, and confirms the item identifier matches the educator's link.
• Elvina shows the item's original folder, its version at deletion, and which sharing permissions were active when it was removed.
• She restores the draft to its original folder but declines to reinstate the external review link that had been active.
• She opens the restored draft, confirms the content and version, and tells the educator where it sits in the Web workspace.

A fictional agency, Willowbrook Home Care, keeps clinical drafts in a folder called Clinical-Drafts-2026. The deleted item is Med-Reconciliation-Draft-v4, removed on a Friday afternoon along with six true duplicates. A review link shared with a contracted pharmacist was still active at deletion.

• The draft reappeared in Clinical-Drafts-2026 as version 4, with its edit history intact.
• The pharmacist's review link stayed revoked until the educator decided whether it was still needed.
• The six duplicates remained in Trash, and the administrator noted the recovery in the folder log.

Confirm actual retention and restore support. Recovery must not restore revoked sharing permissions without review.

• The restored item has the same identifier and version the requester expected.
• It sits in its original folder, or in the folder you deliberately chose.
• Sharing permissions are as they were reviewed, not silently restored.
• The audit history shows both the deletion and the recovery with who did each.

Recovery depends on the retention window configured for your workspace; an item past that window is gone, and Elvina will say so rather than reconstruct it. Restoring content does not restore learner progress or assignments that pointed to it. Confirm actual retention settings with your workspace owner before relying on recovery in a real rollout.