Multi-unit franchisee? I teach your own rules in every unit
The franchisor trains its brand standard. Your own layer is often taught differently in every unit: hiring, cash and attendance rules, what general managers check each day. I build training for that layer from your policies, flag anything that may conflict with the brand for your review, and every GM runs the same checks.
The brand trains its part. I teach your own policies the same way in every unit, without touching the brand's.
Your policies become lessons assigned after the brand course, in every unit.
“Each general manager trains new hires a bit differently.”
One program for your layer, and the same watched checks wherever you operate.
“Staff covering at another unit find different rules.”
Shift coverage, cash and attendance taught one way, so a person can work in any of your units.
How I take it on
From the line between the brand and you to one program
1
Draw the line
What the franchisor trains and requires, from your agreement and its manual, and what is yours to set.
2
Ask before reusing
I use franchisor material only where your agreement allows it, and you check with the franchisor when the line is unclear.
3
Your layer as lessons
Your policies and a walk-through from your strongest general manager become lessons, job aids and checks. You approve them.
4
Same program, every unit
Each general manager assigns it after the brand course and watches the same checks.
5
Units side by side
You compare units on the parts you own, before a brand audit compares them for you.
Example
Five pretzel units, five cash counts
You said: "The brand covers recipes. The cash count is different in every mall." I start with cash. Example · 5 franchise units in malls
Week 1What the brand trains, listed. You ask which of its materials you may reference
Week 2Your strongest GM walks me through opening, the cash count and shift handoff
Week 3Lessons and a counter job aid approved, checked against the brand course
Week 4Each unit assigns them after the brand course
Week 6GMs record who passed each check. You compare the 5 units
Who does what
Who does what
You
Set your policies, approve every lesson and compare units.
The franchisor
Owns the brand standard and the training it requires.
Your general managers
Assign the program and watch the checks in their unit.
Me
Build your layer's training, keep it clear of the brand's and show where each unit stands.
Read your franchise agreement before reusing brand material; your lawyer handles its legal interpretation. I don't change anything in the franchisor's systems, and I don't hire, schedule or run payroll.
Before you start
What working with me takes
You send
Your own policies and manager checklists, and the parts of the brand training your agreement covers.
You get
Training for your own layer that every unit runs the same way, assigned after the brand course.
Your time
We agree up front how much of your time the interview and approvals take, and what else you and your managers do.
Who helps
I prepare the materials. My team sets me up, supports your account and runs your demo. A person confirms every meeting and every payment.
Example · the line, 5 franchise units
The brand's part and yoursDraft for your approval
From your agreement and your own policies
The brand trains
Recipes and the counter routine
Uniforms, signs and the menu board
You train
The cash count and the safe
Covering a shift at another unit
Mall security rules and late closing
Ask the franchisor when the line is unclearEditApprove
